A 99.9% Server Uptime

The benefit of creating your very own shared website hosting platform is that you do not need to be worried about compatibility issues – you configure a given set of software applications in such a manner as to be compatible with a given set of hardware components. The end result is something far more steady and reliable, as there are fewer possible chances of failure. We’ve built our cloud hosting platform atop tried and tested hardware parts along with a seriously tweaked version of Security–Enhanced Linux in an attempt to set up an extremely secure and safe home for your web sites.

That is why, with all our shared website hosting plans we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.

A 99.9% Server Uptime

A 99.9% Network Uptime

In addition to our cloud hosting system, we have also built our very own internal network in each one of our datacenters. Everything is based on top–of–the–line hardware components furnished by Juniper. Moreover, on every single router, we have installed a firewall with an advanced set of rules that will sift all questionable requests.

Hence, in each of our datacenter facilities – in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe as well as in our datacenter in AU, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all hosting plans in each and every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

While we have done our best to decrease all potential risks with our cloud hosting packages and although our company provides premium customer support, there are occasions when the client simply isn’t content with what we have to offer. Or he has to migrate to a more powerful web hosting service, such as a VPS server or even a dedicated server.

This is why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not fully satisfied, you will get a refund.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We have carefully selected each member of our 24x7 support department to ensure that we can provide the best possible tech support service you can get. Each of our tech support engineers has many years of experience dealing with web hosting accounts behind his back, so they know what they are doing. Moreover, they are available 24/7 – you will be able to contact them at any time and they’ll reply as soon as possible.

Their average response time is under 20 minutes, whilst with many other web hosting companies you need to wait around for days. And we offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be answered in under 1 hour.

24/7 Technical Support