1 hour ticket response
Prompt support is our dominant objective and this is why we’ve got a team of well–trained support engineers who are eager to offer a prompt answer to any question that you could have. Just open your client support ticket from your Web Site Control Panel and we will respond back to you within 60 minutes in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute tech support ticket response time.
A First–Class Help Desk Support Service
We have a team of web hosting support experts who are eager to respond to all your questions anytime you need support. The majority of our client support engineers have lots of years of experience in the shared website hosting niche, which suggests that you can always depend on swift and in–depth answers to your concerns.
An Easy–to–Navigate Help Section
To help you find a quick tip on how to use a specific service, we have implemented a truly user–friendly Help Center section in the Web Site Control Panel. You can browse through a wide selection of web hosting account management articles and website administration articles, have a peek at our F.A.Q. library or check out our step–by–step video tutorials.
