Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Web Site Control Panel you can find an exhaustive Help section offering a myriad of help articles and commonly asked questions. They are compiled by our support team of qualified technicians. Simply fill in your question and our smart software will offer you the best answer.

  • Top quality support service

  • Video Tutorials

  • If you would like to see how a task is performed or how an issue is resolved, instead of just reading about it, examine our collection of instructional video tutorials. They address many different topics and will help you swiftly understand how to work with the Web Site Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 support service with a one–hour support ticket response guarantee. A group of accomplished tech support engineers will be online for you to reply to all the questions that you may have. During off–peak hours, a response will be supplied in even less than 20 minutes.